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9 rules for email etiquette

Dear ladies, gentlemen, professionals of the 21st century, we live and work with people through the internet that we may have never met. But even if we don’t face these people they remain human being deserving our politeness. Let’s review together the specific email etiquette and avoid faux-pas. Your address Your email address and the name […]
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Cheek-kissing

Dear ladies, gentlemen, children: you must have encountered this situation (and if not, one day you will): the person in front of you walk forwards you, get very close and press his cheeks against yours while giving a “smack” in the air. This is a fact, nowadays the “social kissing” as a way of greeting […]
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Telephone etiquette

Dear ladies and gentlemen, having good telephone etiquette is the initial point for creating a great image of yourself, as well as a good relation with the person calling. Furthermore, in a professional environment, it is also about the image of your company you communicate. How to answer, introduce yourself, end the call, having proper […]
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